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Appointments

We offer Routine Appointments to Book In Advance - If your condition is not Urgent please pre-book!calendar

We are updating our patient services and this will give you the opportunity to book your appointment online. 

Register for services - please download this form, complete and bring to reception.

Online services application

 

 Appointment Changes

Due increased demand we have adjusted our appointment system from June 2019.  From June, all our routine appointments are available to book online.  You will be able to book well in advance as opposed to booking on the day.  From now our book on the day appointments will be reserved for Urgent issues which cannot wait. For these appointments, you will be asked why you need seen, this is only to enable our team to facilitate your appointment request appropriately. 

We book appointments from 08:30 until 17:00. To make an appointment telephone: 028-28261910

 

There is an Out of Hours Service during evenings and weekends (see below).

 Appointment Times

Reception is open for appointments from 08:30 - 17:00. A full appointment system is employed.  Please Pre-Book your appointment if it is not Urgent.  Urgent cases will always be seen on the same day.

Appointments are available with each doctor at the times shown below.

 

 MorningAfternoon 
Monday

Brown

Armstrong

 Brown

Armstrong

Tuesday

Armstrong

Gardner

Armstrong

Gardner

Wednesday

 Armstrong

Gardner

 Gardner

Thursday

 Brown

Armstrong

 Brown

Armstrong

Friday

Brown

Gardner

 Brown

Gardner

 

 

 

 

 

 

 

 

 

 

 Emergency Surgery

We offer emergency appointments.  If you have suffered any injury or you think you may need an x-ray examination, you WILL have to attend an Accident and Emergency Department as we do not have access to Radiology Equipment.

Triage

All our reception staff are fully trained in traiging your calls.  If we have no appointments available they will ask you questions about why you need to see a GP.  Please answer all questions truthfully and try to give as much information as possible to ensure your are dealt with appropriately.

Telephone Advice

If you wish to speak to a doctor on the telephone, you need to ring between 09.30 and 11.00, you will be asked to leave your name, details, contact number and a brief explanation of your problem. The doctor will then return your call as soon as possible. Please remember that the doctor has a busy schedule.

PLEASE BE AWARE OUR NUMBER IS WITHHELD AND YOU SHOULD KEEP YOUR PHONE TO HAND IN ORDER TO ANSWER THE RETURN CALL.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Failing To Attend for Your Appointment

We operate a Failure To Attend Policy within the practice, details at reception. 

If you are unable to keep an appointment please let us know.

 
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