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Practice Management

Mrs Tanya Cowan McKee (f)

Tanya is the practice manager and she has been with the practice since it was established in 1999. Tanya works closely with the doctors to ensure that all serviced are provided effectively and efficiently. She oversees all aspects of the practice’s activities and organisation. She is responsible for ensuring that the practice continues to develop and improve in all areas.


Tanya has completed a Diploma in Primary Care Management and a Post Graduate Diploma in Health and Social Care Management.


Tanya is also the Complaints Officer and should you have any complaints or suggestions on how we could improve our practice, you should contact Tanya on 028 2826 1910.

Administration

Mrs Karen Henry (f)

As well as undertaking Administrative Duties Karen is fully trained to take Blood Samples and to assist with other Clinical Procedures.

Miss Rachael Spencely (f)

As well as undertaking Administrative Duties Rachael is fully trained to take Blood Samples and to assist with other Clinical Procedures.

Mrs Lee Robinson (f)

As well as undertaking Administrative Duties Lee is fully trained to take Blood Pressure readings

Mrs Carly McNeill (f)

As well as undertaking Administrative duties, Carly is now trained to take blood pressure readings.

Ms Mandy Rippon (f)

As well as undertaking Administrative Duties Mandy is fully trained to take Blood Pressure readings

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide information on services and results and direct you to the right person depending on your health issue or query.


Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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